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We want to sincerely thank you for your dedication to quality and integrity in executing the
retrofit of our home.
During every step of the process you went above and beyond. Your explanation of the risk
factors and abatement proposals were thorough and clear. Your discussion of disruptions to
every day living posed by the construction were, if anything, overstatements. Disruption
was minimal and you made every effort to minimize any inconvenience and accommodate our
needs.
The quality of your work was top-notch, and your pride in your work was apparent. You are
clearly both dedicated and skilled craftsmen, sincerely concerned with doing the best
possible job. Considering that the work you were doing will directly affect the safety of
our family, we can not thank you enough for the extra effort you took to do things
right.
Beyond the quality of your work, you also ensured that the work site remained safe and as
neat as possible during construction, tidying up each day and removing all refuse
promptly.
Thank you also for your keen attention to matters unrelated to your work. When conducting
inspections in preparation for completion, you even identified two potentially dangerous gas
leaks which had been missed in our recent furnace installation and directed us to contact
the appropriate authorities to have them taken care of.
Your unswerving commitment to honesty and fairness personally and professionally were deeply
appreciated. It quickly became clear that you were sincerely committed to the very highest
standards of business ethics and performance.
All this, and you even came in under budget!
When we first talked about the retrofit, you said you were doing this kind of work as a
community service, as much as a business. When your work was completed, it was clear that thi;
was no exaggeration.
While nothing can be done to avert every calamity, we now feel much more secure in our home
knowing that you did your best to make it as safe as possible.
If you would like to use our family as a reference, please feel free to do so. If there is
anything else we can do to assist you in your continuing service, please let us know.
Truth be told, we will miss you guys around here.
Contact A-FFIX LLC.
E-mail us, or call
(toll free) 866-284-6626.
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